Care Team Home Support Ltd is committed to making our website accessible, easy to use and welcoming to as many people as possible.
We recognise that people access websites in different ways and may have different accessibility needs. We aim to provide an online experience that allows visitors to find information about our companionship and home support services clearly and comfortably.
We aim to make the Care Team Home Support Ltd website accessible and usable for people with a wide range of needs, including people who may experience difficulties with:
We aim to use clear language, readable text, logical page structures and straightforward navigation throughout the website.
We aim to work towards the principles of the Web Content Accessibility Guidelines (WCAG) and to follow recognised accessibility practices when designing, developing and updating our website.
Our goal is to make website content:
Perceivable: Information should be presented in ways that visitors can access using different technologies and methods.
Operable: Website navigation and functionality should be usable through appropriate input methods.
Understandable: Content and navigation should be clear, consistent and easy to understand.
Robust: The website should work with a reasonable range of current browsers, devices and assistive technologies.
Where reasonably possible, we aim to provide:
We aim to communicate our services in a clear and straightforward way.
Our website provides information about companionship, practical home support, wellbeing checks, household assistance and other everyday support.
If you have difficulty understanding any information on our website, please contact us and we will aim to provide the information in a suitable format or explain it another way where reasonably possible.
Our website is intended to work with commonly used modern browsers and assistive technologies.
However, accessibility can vary depending on the device, browser, operating system and assistive technology being used.
We continue to review our website and aim to improve accessibility as technology and recognised accessibility practices develop.
Some content or services accessible through our website may be provided by third parties.
We cannot always control the accessibility of third party websites, platforms or content.
Where we link to an external website, we recommend contacting the relevant organisation if you experience an accessibility issue with its content or services.
We aim to make our website as accessible as reasonably possible. However, some parts of the website may not currently meet every accessibility requirement.
Website content, third party services, documents or other features may occasionally present accessibility challenges.
Where we become aware of an accessibility issue, we will consider appropriate steps to address it.
We welcome feedback about the accessibility and usability of our website.
If you experience difficulty accessing information, using a website feature, navigating the website or understanding any content, please let us know.
You can contact us using:
Care Team Home Support Ltd
Contact: Max Bradley
Email: info@careteamltd.io
Phone: 07770 954 243 / 07769 177 573
When contacting us about an accessibility issue, please provide as much information as possible about the page or feature you were trying to use and the difficulty you experienced.
We will consider your feedback and aim to respond appropriately.
If you are unable to access information on our website, please contact us.
Where reasonably possible, we will aim to provide information or assistance through an alternative communication method.
Our goal is to ensure that visitors can obtain information about Care Team Home Support Ltd and our services without unnecessary barriers.
We may review and update this Accessibility Statement as our website, services and accessibility practices develop.
Any significant updates will be reflected on this page.
