Welcome to the website of Care Team Home Support Ltd. These Terms & Conditions explain the terms that apply when you access or use our website and when you make an enquiry about our companionship and home support services.
By using this website, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use the website.
Care Team Home Support Ltd provides compassionate companionship and practical home support for older people and individuals who need additional help at home.
Our support is designed around each individual’s needs, routines and preferences, with the aim of helping people remain comfortable, connected and independent in their own homes.
Contact Person: Max Bradley
Email: info@careteamltd.io
Telephone: 07770 954 243 / 07769 177 573
Service Area: Sheffield and surrounding local areas
You may use this website for lawful purposes only.
You agree not to:
We reserve the right to restrict or suspend access to the website where we reasonably believe these terms have been breached.
We aim to ensure that the information published on this website is accurate and up to date.
However, website information is provided for general information purposes and may be changed, updated or removed without notice.
Information about our services, packages and availability should not be treated as a guaranteed offer of services.
If you require specific information about support, availability or your individual circumstances, please contact Care Team Home Support Ltd directly.
Care Team Home Support Ltd provides companionship and practical home support tailored to individual needs.
Services may include:
The availability and suitability of individual services will depend on the client’s circumstances and the support agreed with Care Team Home Support Ltd.
We offer flexible support packages, including:
The Silver Package provides 5 hours of support per week with weekday visits. Support may include companionship, wellbeing checks, light housekeeping, meal preparation, laundry, shopping, errands, prescription collection, paperwork and post, and appointment support.
The Gold Package provides 10 hours of support per week with longer weekday visits. It includes the support available through the Silver Package, with additional companionship, meal preparation, home support, errands, appointment support and additional peace of mind.
The Premium Package provides 15 hours of support per week with support across morning, midday and evening. It includes the support available through the other packages, together with increased support with meals and hydration, medication reminders, routines, companionship and wellbeing throughout the day.
Packages may be adjusted when requested so that support reflects the individual client’s needs and preferences.
Package prices are not displayed on this website. Please contact Care Team Home Support Ltd for current package information and availability.
Our approach is flexible and focused on what matters most to each client.
Support may vary from one visit to another depending on the client’s needs, preferences and routine. We aim to provide consistency and help clients develop a familiar and trusted relationship with their carer.
Any specific support arrangements should be discussed and agreed directly with Care Team Home Support Ltd.
Submitting an enquiry through our website does not automatically create a service agreement.
Information submitted through a contact form will be reviewed and we may contact you using the details provided.
We cannot guarantee that every enquiry will result in the provision of services.
Please ensure that information provided to us is accurate and current.
Our website is not intended to provide medical advice, diagnosis or emergency assistance.
Care Team Home Support Ltd provides companionship and practical home support. Information about a person’s health, wellbeing or support requirements should only be provided where relevant and necessary.
If you or another person is experiencing a medical emergency, contact the appropriate emergency service rather than using this website or waiting for a response from Care Team Home Support Ltd.
Where appropriate and agreed, our services may include prescription collection, medication reminders and support with everyday routines.
Such support is subject to the arrangements agreed with the client and does not mean that Care Team Home Support Ltd provides medical diagnosis, treatment or clinical care through this website.
Where agreed, we may provide practical support with appointments, schedules and reminders.
Clients remain responsible for providing accurate appointment information and communicating any changes that may affect the agreed support.
Services are subject to availability and individual requirements.
Although we aim to provide consistent and reliable support, we cannot guarantee that a particular carer, visit time or service will always be available.
Where circumstances require changes to an agreed arrangement, we will aim to communicate those changes appropriately.
Package prices are intentionally not published on this website.
Any applicable fees, payment arrangements, cancellation terms or other financial conditions will be communicated separately and agreed before services are provided.
Unless otherwise stated, the content of this website, including text, branding, graphics, images, design elements and other materials, belongs to or is used lawfully by Care Team Home Support Ltd.
You may view and use the website for personal and legitimate purposes.
You must not reproduce, modify, republish, distribute or commercially exploit website content without prior written permission.
Our website may contain links to third party websites or services.
These links are provided for convenience or information. Care Team Home Support Ltd does not control third party websites and is not responsible for their content, availability, security or privacy practices.
Visiting an external website is subject to that website’s own terms and policies.
We aim to keep our website available and functioning properly. However, we cannot guarantee that the website will always be available, uninterrupted or free from errors.
The website may occasionally be unavailable due to maintenance, technical problems, updates or circumstances outside our reasonable control.
To the extent permitted by applicable law, Care Team Home Support Ltd will not be responsible for losses arising from reliance on general information published on this website or from temporary unavailability of the website.
Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded or limited.
Your use of this website may involve the collection and processing of personal information.
Please read our Privacy Policy for information about how we collect, use, store and protect personal information.
Our Cookie Policy explains how cookies and similar technologies may be used on the website.
We may update these Terms & Conditions from time to time to reflect changes to our website, services or legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
You should review these terms periodically to ensure that you are aware of any changes.
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes relating to these Terms & Conditions or use of this website will be subject to the applicable courts of England and Wales, unless applicable law requires otherwise.
If you have any questions about these Terms & Conditions, our website or our services, please contact us:
Care Team Home Support Ltd
Contact Person: Max Bradley
Email: info@careteamltd.io
Telephone: 07770 954 243 / 07769 177 573
Service Area: Sheffield and surrounding local areas
By continuing to use this website, you acknowledge that you have read and understood these Terms & Conditions.
